1 Start 2 Complete Client’s feedback is important to us as we aim to drive continuous improvement of our products and services and meet your expectations. All information received are treated with extreme care and confidentiality. Fill out the survey 1. Age * Year1928192919301931193219331934193519361937193819391940194119421943194419451946194719481949195019511952195319541955195619571958195919601961196219631964196519661967196819691970197119721973197419751976197719781979198019811982198319841985198619871988198919901991199219931994199519961997199819992000200120022003200420052006200720082009201020112012201320142015201620172018 Year MonthJanFebMarAprMayJunJulAugSepOctNovDec Month Day12345678910111213141516171819202122232425262728293031 Day 2- Banque BEMO's Quality of Services (1 = Not Applicable, 2 = Poor, 3 = Fair, 4 = Good, 5 = Excellent) 1 2 3 4 5 a. Efficiency * 1 2 3 4 5 b. Innovation * 1 2 3 4 5 c. Professionalism * 1 2 3 4 5 d. Transparency * 1 2 3 4 5 e. Speed of decision making * 1 2 3 4 5 f. Client oriented service * 1 2 3 4 5 3- Relation with your Relationship Manager (RM) (1 = Not Applicable, 2 = Poor, 3 = Fair, 4 = Good, 5 = Excellent) 1 2 3 4 5 a. Welcoming approach * 1 2 3 4 5 b. Personal relationship and care * 1 2 3 4 5 c. Frequency of contact * 1 2 3 4 5 d. Availability of RM * 1 2 3 4 5 e. RM competencies * 1 2 3 4 5 f. RM professionalism * 1 2 3 4 5 4- Products and Services (P&S) (1 = Not Applicable, 2 = Poor, 3 = Fair, 4 = Good, 5 = Excellent) 1 2 3 4 5 a. Alignment of products & services with your needs and expectations * 1 2 3 4 5 b. Diversity of the products & services * 1 2 3 4 5 c. Quality of the products & services * 1 2 3 4 5 d. Innovation of the products & services * 1 2 3 4 5 e. Customization of the products & services * 1 2 3 4 5 f. Accessibility of P&S related information * 1 2 3 4 5 5- Execution of instructions/transactions (1 = Not Applicable, 2 = Poor, 3 = Fair, 4 = Good, 5 = Excellent) 1 2 3 4 5 a. Speed of execution * 1 2 3 4 5 b. Respect of deadlines * 1 2 3 4 5 c. Reliability * 1 2 3 4 5 d. Accuracy * 1 2 3 4 5 e-Simplicity of processes * 1 2 3 4 5 CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. What code is in the image? * Enter the characters shown in the image. Submit
